Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent at Grand Plaza Hotels in Columbus! We're seeking a charismatic professional to deliver exceptional guest experiences while managing daily hotel operations. This role offers flexible scheduling perfect for students or career changers seeking dynamic part-time work in the heart of Ohio's capital.
Why You'll Love Working With Us:
- Competitive hourly rate + performance bonuses
- Complimentary hotel discounts nationwide
- Free parking and meal benefits
- Clear career advancement pathways
- Supportive, team-oriented culture
Responsibilities
- Handle guest check-ins/check-outs with precision and warmth
- Manage reservation systems and optimize room assignments
- Resolve guest inquiries and service requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through impeccable presentation
- Contribute to positive online guest reviews
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management software (Opera, etc.)
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends/holidays
- Basic math and cash handling accuracy
- Positive attitude and professional appearance