Job Description
Join the Premier Hospitality Group family as a Part-Time Front Desk Agent in Dallas. We are seeking a dedicated and welcoming individual to represent our brand and ensure every guest has a memorable stay. If you thrive in a fast-paced environment and possess a passion for exceptional service, we want you on our team.
Responsibilities
- Execute check-in and check-out procedures with accuracy and efficiency.
- Manage the front desk switchboard, answering calls and responding to emails promptly.
- Assist with reservation inquiries and room assignments.
- Resolve guest complaints and requests with a solution-oriented approach.
- Maintain the cleanliness and organization of the lobby and front desk area.
- Process payments and verify folio accuracy.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a hotel or hospitality setting is preferred.
- Proficiency with property management systems (PMS) is a plus.
- Strong computer literacy, including Microsoft Office Suite.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and work flexible hours, including weekends and holidays.