Job Description
Join our dynamic hospitality team at Seaside Hospitality Group as a Part-Time Front Desk Agent in vibrant Long Beach! This role offers flexible evening/weekend shifts in a coastal hotel environment, perfect for students or professionals seeking work-life balance. You'll be the first point of contact, delivering exceptional guest experiences while managing check-ins, reservations, and local recommendations. Enjoy competitive pay, free parking, and a supportive team culture focused on growth and guest satisfaction. Apply today to become part of Long Beach's premier hospitality experience!
Responsibilities
- Efficiently manage guest check-ins/checkouts using PMS systems
- Handle reservation inquiries and modifications with precision
- Process payments and maintain accurate billing records
- Resolve guest concerns promptly with a solutions-oriented approach
- Coordinate housekeeping and maintenance requests
- Provide local attraction and dining recommendations
- Maintain a clean, organized lobby environment
- Collaborate with security team for guest safety protocols
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with hotel management systems (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Flexible availability for evenings/weekends/holidays
- Basic math and cash handling accuracy
- Valid California driver's license (if transporting guests)
- Professional appearance and positive demeanor