Job Description
Join our award-winning hospitality team at Seaside Luxury Hotel, where ocean views meet exceptional service. We're seeking a dynamic Part-Time Front Desk Agent to create memorable guest experiences while enjoying flexible shift work in sunny Long Beach. This role offers competitive compensation, free parking, and opportunities for growth within our luxury property.
Our ideal candidate thrives in fast-paced environments, possesses exceptional communication skills, and takes pride in delivering personalized service. If you're passionate about hospitality and seeking a part-time role with impact, apply today to become the welcoming face of our beachfront destination.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations, room assignments, and billing inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Act as primary point of contact for guest concerns and emergency situations
- Promote hotel amenities and services to enhance guest experiences
- Maintain clean and organized front desk area
Qualifications
- Previous front desk or hospitality experience preferred
- Proficiency in property management systems (Opera, Fidelio)
- Exceptional customer service and problem-solving skills
- Ability to multitask in high-pressure situations
- Flexible availability including nights, weekends, and holidays
- Basic knowledge of local attractions and transportation
- Valid driver's license and reliable transportation
- High school diploma or equivalent required