Job Description
Are you a people person with a knack for hospitality? Apex Hospitality Group is seeking a dynamic and professional Part-Time Front Desk Agent to become the welcoming face of our premier Los Angeles property. If you thrive in a fast-paced environment and excel at providing exceptional guest experiences, we want to hear from you.
We are looking for individuals who are reliable, energetic, and ready to contribute to a team that values excellence. This role offers the perfect opportunity for those seeking flexible shift work while gaining valuable experience in the luxury hospitality industry.
Responsibilities
- Manage the front desk operations, including check-ins, check-outs, and phone inquiries with a focus on professionalism and efficiency.
- Assist guests with local recommendations, requests, and concierge services to ensure a memorable stay.
- Maintain the cleanliness and organization of the lobby, reception area, and public spaces.
- Process payments and handle cash transactions accurately while balancing daily logs.
- Monitor building security systems and manage access control for residents and guests.
- Respond to guest emails and internal messages promptly using property management software.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED required; prior hospitality or front desk experience is highly preferred.
- Excellent verbal and written communication skills with a friendly, approachable demeanor.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Proficient in Microsoft Office Suite and experience with property management systems is a plus.
- Strong problem-solving skills and a proactive approach to customer service.
- Must be reliable, punctual, and able to stand for extended periods.