Job Description
Embark on an exciting hospitality career with Grand Orleans Hotel Group! We're seeking passionate individuals to join our award-winning team in the heart of New Orleans. As a Hospitality Associate, you'll create memorable experiences for guests while developing valuable skills in customer service, operations, and team collaboration. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of America's most vibrant cities. Apply today and start your journey in the thriving Louisiana hospitality industry!
Responsibilities
- Provide exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes and resolve guest inquiries promptly
- Coordinate with housekeeping and maintenance teams to ensure room standards
- Assist with event setup and venue preparation for conferences and weddings
- Maintain detailed records of guest preferences and special requests
- Adhere to safety protocols and emergency procedures
- Collaborate with cross-functional teams to optimize guest experiences
Qualifications
- High school diploma or equivalent required
- 0-2 years of hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system familiarity
- Valid driver's license (for errand duties)
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork