Job Description
Are you a people person with a passion for hospitality? Lumière Hospitality Group is seeking a dynamic and detail-oriented Part-Time Front Desk Agent to join our team in the vibrant heart of New Orleans, Louisiana.
We pride ourselves on delivering exceptional guest experiences, and our front desk staff are the first and last impression our guests have. In this role, you will serve as the face of our brand, ensuring every visitor feels welcomed and valued.
Why Join Us?
- Competitive pay in a thriving city.
- Flexible scheduling to fit your lifestyle.
- Opportunities for growth within the hospitality industry.
Responsibilities
- Provide a warm and professional welcome to guests upon arrival and departure.
- Process check-ins and check-outs efficiently using our property management system.
- Answer incoming calls, manage email inquiries, and respond to guest requests promptly.
- Maintain a clean, organized, and welcoming lobby environment at all times.
- Assist with billing, payments, and handling minor guest complaints with grace.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk or hospitality role is preferred but not required for the right candidate.
- Strong verbal communication and interpersonal skills.
- Flexibility to work evenings, weekends, and holidays.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- A valid driver's license is a plus.