Job Description
Are you a charismatic professional looking for a flexible role in the heart of Manhattan? The Hudson Loft is seeking a dedicated Part-Time Front Desk Agent to join our prestigious team. We pride ourselves on exceptional service and creating memorable experiences for our guests.
In this role, you will be the face of our hotel, managing front-of-house operations with grace and efficiency. We offer a competitive hourly rate and a supportive work environment.
Responsibilities
- Greet and welcome guests warmly, managing check-ins and check-outs with efficiency.
- Answer incoming calls and route them appropriately while maintaining a professional tone.
- Manage the hotel’s reservation system and assist with room assignments.
- Respond to guest inquiries via email and in-person promptly.
- Ensure the front desk area is clean, organized, and visually appealing at all times.
- Handle cash handling and credit card transactions accurately.
Qualifications
- Previous experience in a hospitality or customer service role is preferred.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to work a flexible schedule, including weekends and holidays.
- High school diploma or equivalent required.
- Must be fluent in English.