Job Description
Join our award-winning team as a Front Desk Agent where your smile makes the first impression! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our beachfront property. Perfect for students or career changers, we provide comprehensive training to master our systems and hospitality standards. Enjoy flexible scheduling, competitive pay, and a vibrant workplace steps from the Pacific.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle reservations and modify bookings via phone/email
- Process payments and maintain accurate transaction records
- Address guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams
- Prepare daily reports and manage key inventory
- Maintain pristine lobby and common areas
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, email)
- Punctual and reliable with flexible availability
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Willingness to work weekends/holidays
- No hospitality experience required - we train!