Job Description
We are seeking a friendly and professional Front Desk Agent to join our dynamic team in Chicago. If you are looking for a part-time position with growth potential and a supportive environment, we want to hear from you. No prior experience is necessary; we provide comprehensive training for the right candidate.
As the face of our brand, you will play a crucial role in creating a welcoming atmosphere for our guests and visitors.
Responsibilities
- Guest Reception: Greet guests warmly upon arrival and assist with check-in/check-out procedures efficiently.
- Communication: Answer multi-line phone systems, take accurate messages, and redirect calls to appropriate departments.
- Information Desk: Provide directions, answer general inquiries, and ensure guests feel valued and informed.
- Administrative Support: Maintain the front desk area, manage incoming mail, and handle basic clerical tasks.
- Security & Access: Monitor building access and ensure the security of the premises.
- Team Collaboration: Work closely with housekeeping and maintenance staff to ensure guest satisfaction.
Qualifications
- Communication Skills: Excellent verbal communication and a professional telephone manner.
- Customer Focus: A genuine desire to help others and provide exceptional service.
- Availability: Flexibility to work varying shifts, including weekends and holidays.
- Computer Literacy: Basic proficiency with computers and office software (training provided).
- Professional Appearance: Neat, clean, and professional attire at all times.
- Education: High school diploma or equivalent preferred.