Job Description
Are you a friendly, outgoing individual looking to start a career in the hospitality industry? Lakeside Hospitality Group is currently hiring a Part-Time Front Desk Agent for our prime location in Chicago, IL. We value our team members and offer a supportive environment where no prior experience is required.
Our Mission: We are dedicated to creating memorable guest experiences through exceptional service and professionalism.
What We Offer:
- Competitive Pay: $15.00 - $20.00 per hour.
- Flexible Scheduling: Work around your other commitments.
- Training: Comprehensive on-the-job training provided.
- Growth Opportunities: Potential for full-time positions and advancement.
Join our team and be the face of Lakeside Hospitality Group!
Responsibilities
- Greet guests warmly and professionally upon arrival, ensuring a welcoming first impression.
- Process check-ins and check-outs efficiently using property management systems.
- Answer and direct incoming phone calls and emails with a polite and helpful tone.
- Manage the front desk area to maintain cleanliness, organization, and proper supplies.
- Assist guests with inquiries regarding local amenities, directions, and services.
- Handle cash transactions and credit card processing accurately.
- Monitor security cameras and access logs to ensure guest safety.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal communication and interpersonal skills.
- Friendly, approachable demeanor with a strong customer service focus.
- Ability to multitask and remain calm in a busy environment.
- Basic computer literacy and typing skills.
- Ability to stand for extended periods and lift moderate objects (up to 20 lbs).
- Must be available to work weekends, evenings, and holidays.