Job Description
Are you a people person looking for a flexible part-time opportunity? Capital City Hospitality Group is currently seeking a friendly and professional Front Desk Agent to join our award-winning team in the heart of Sacramento. We offer comprehensive on-the-job training, so no prior experience is necessary—just a great attitude and a willingness to learn!
In this role, you will be the first point of contact for our guests, ensuring their stay is memorable from the moment they arrive. We pride ourselves on our community-driven approach and are looking for individuals who are eager to grow within the hospitality industry.
Responsibilities
- Greet and welcome guests warmly, managing the front desk with a smile.
- Process check-ins and check-outs efficiently using our Property Management System.
- Answer incoming calls and route messages with professionalism.
- Handle inquiries regarding local attractions, dining, and directions.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist with light administrative duties, including data entry and mail handling.
Qualifications
- No prior experience required; full training will be provided.
- Must be at least 18 years of age.
- Strong verbal communication and interpersonal skills.
- Basic computer literacy and ability to learn new software quickly.
- Ability to work a flexible schedule, including weekends and holidays.
- Must present a professional appearance and demeanor.