Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent in the heart of Oklahoma City! We're seeking charismatic professionals to deliver exceptional guest experiences while managing hotel operations with precision. This role offers flexible hours and growth opportunities in a dynamic environment. If you thrive on creating memorable first impressions and possess excellent problem-solving skills, we want to meet you!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and address guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest complaints and resolve issues promptly
- Upsell hotel amenities and services to enhance guest experience
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency in hotel reservation systems (e.g., Opera, PMS)
- Ability to multitask in fast-paced environments
- Basic knowledge of local attractions and services
- Flexible availability including weekends and holidays