Job Description
Join our award-winning downtown San Antonio hotel as a Part-Time Front Desk Agent! We're seeking energetic hospitality professionals to create memorable guest experiences while showcasing the vibrant culture of the Alamo City. Enjoy flexible hours in a luxurious setting with competitive pay and growth opportunities. Perfect for students or career changers passionate about customer service excellence.
Responsibilities
- Deliver exceptional guest check-in/out experiences with warm, personalized service
- Manage reservations, room assignments, and billing inquiries with precision
- Handle guest requests and resolve issues promptly to ensure satisfaction
- Maintain accurate records using hotel management systems (Opera)
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash drawer with integrity
- Promote hotel amenities and local attractions to enhance guest stays
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management software (Opera/Micros)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Texas Food Handler certification preferred