Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, complimentary meal benefits, and a vibrant workplace culture. Perfect for students or those seeking flexible hours in Louisville's thriving hospitality scene. Apply now to become the welcoming face of our premium property!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Handle reservation inquiries and modifications using property management systems
- Address guest concerns promptly and escalate complex issues to management
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Perform nightly audits and prepare shift reports
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 6+ months customer service or front desk experience
- Flexible availability including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Proficiency with reservation software and MS Office
- Ability to multitask in a fast-paced environment
- Basic knowledge of Louisville attractions and transportation