Job Description
Join our award-winning team at Metropolitan Hospitality Group as a Part-Time Front Desk Agent in the heart of Seattle! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift schedules. Enjoy competitive pay, premium benefits, and a dynamic work environment in one of America's most vibrant cities. Perfect for students, career-changers, or those seeking work-life balance. Apply today to become part of our hospitality excellence legacy!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservations, inquiries, and resolve guest concerns promptly
- Operate property management systems and process payments accurately
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain a clean, organized front desk environment
- Assist with valet services and luggage handling during peak shifts
- Participate in daily briefings and contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Flexible availability including nights, weekends, and holidays
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic knowledge of Seattle attractions and transportation
- Valid Washington State Food Handler's Card (or willingness to obtain)