Job Description
Welcome to Apex Hospitality Solutions, where we redefine guest experiences through exceptional service and dedicated teamwork. We are currently seeking a dynamic and professional Part-Time Front Desk Agent to join our Columbus, Ohio team. If you thrive in a fast-paced environment and excel at building relationships, we want to hear from you.
As a Front Desk Agent, you are the first point of contact for our guests. You will play a crucial role in ensuring a seamless arrival and departure experience, managing check-ins and check-outs with efficiency and warmth. We offer a competitive hourly wage, flexible scheduling to accommodate your lifestyle, and a supportive work environment.
Responsibilities
- Greet guests warmly upon arrival and provide a seamless check-in/check-out experience.
- Manage incoming calls, emails, and guest inquiries with professionalism and accuracy.
- Handle cash transactions and balance daily reports accurately.
- Monitor building security and safety protocols at all times.
- Assist with administrative tasks, including mail sorting and distribution.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet quality standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality, front desk, or customer service is preferred.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Proficiency in basic computer applications and POS systems.
- Professional appearance and demeanor.