Job Description
Are you a natural people person with a knack for organization? Horizon Hospitality Group is seeking a dedicated Part-Time Front Desk Agent to join our bustling team in Chicago, IL. We pride ourselves on delivering exceptional service, and we need a professional who can represent our brand with a smile.
In this role, you will be the first point of contact for our clients and guests. Whether it’s managing phone calls, assisting with check-ins, or maintaining a welcoming atmosphere, your role is vital to our daily operations. We offer competitive hourly rates and flexible shift work to accommodate your lifestyle.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner, ensuring a positive first impression.
- Answer, screen, and forward incoming phone calls, managing inquiries with efficiency and courtesy.
- Process check-ins and check-outs for clients or residents, ensuring all paperwork is accurate.
- Sort and distribute mail and packages to appropriate departments or individuals.
- Maintain the front desk area, including coffee stations and waiting areas, to ensure a tidy environment.
- Assist with light administrative duties such as data entry, filing, and scheduling.
Qualifications
- High school diploma or equivalent required; additional customer service experience is a plus.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to stand for extended periods and work on one's feet during shifts.
- Strong time management skills with the ability to multitask in a fast-paced environment.
- Flexibility to work varying shifts, including weekends and holidays.