Job Description
Join our award-winning team at the prestigious Oceanview Resort in Virginia Beach! We're seeking a passionate Part-Time Front Desk Agent to deliver exceptional guest experiences in our luxury coastal property. As the first point of contact, you'll create memorable moments while supporting our commitment to hospitality excellence. Enjoy flexible scheduling, competitive pay, and a vibrant beachside workplace. Perfect for students and hospitality enthusiasts!
Responsibilities
- Provide exceptional guest check-in/out services with warm professionalism
- Manage reservation systems and optimize room allocations
- Handle guest inquiries and resolve issues with proactive solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling opportunities for premium services
- Uphold brand standards through meticulous attention to detail
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in reservation systems (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution skills
- Ability to work flexible schedules including weekends/holidays
- Basic math and cash handling accuracy
- Positive attitude with problem-solving mindset