Job Description
Atlantic Sands Hotel & Spa is seeking a dedicated and charismatic Part-Time Front Desk Agent to join our dynamic team in the heart of Virginia Beach. If you have a passion for hospitality and thrive in a fast-paced environment, we want to meet you.
As a member of our guest services team, you will be the first point of contact for our valued guests, setting the tone for their entire stay. We offer a competitive hourly rate, flexible scheduling, and a vibrant work culture.
Why Join Us?
- Competitive hourly wage ($16.00 - $18.00)
- Flexible part-time hours to suit your lifestyle
- Employee discounts on dining and spa services
- Opportunities for growth within the hospitality industry
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage front desk operations, including check-ins, check-outs, and the processing of payments accurately.
- Answer and direct incoming phone calls and emails promptly and professionally.
- Maintain a clean, organized, and welcoming lobby area at all times.
- Handle guest inquiries regarding local attractions, directions, and hotel amenities with a high degree of customer service.
- Assist in coordinating room service orders and maintaining guest service requests.
Qualifications
- Previous experience in hospitality, customer service, or reception is preferred but not required.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and basic hotel management software.
- Ability to work a flexible schedule, including weekends and holidays.
- Strong attention to detail and problem-solving abilities.
- Professional appearance and a friendly demeanor.