Job Description
Join the vibrant hospitality scene at Luxe Stay Austin! We're seeking passionate part-time Guest Experience Associates to deliver exceptional service in the heart of Texas' capital. Perfect for students, travelers, or hospitality enthusiasts seeking flexible hours in a luxury boutique environment. Enjoy competitive pay, complimentary hotel stays, and opportunities for career growth in one of Austin's most celebrated hotels.
Responsibilities
- Deliver personalized check-in/check-out experiences with warm professionalism
- Handle guest inquiries, requests, and concerns with prompt resolution
- Manage reservations and optimize room inventory using PMS systems
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through attentive service and property knowledge
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Proficiency in reservation software (e.g., Opera, Amadeus)
- Flexible availability including weekends and holidays
- Valid Texas driver's license (for occasional errands)
- Basic knowledge of Austin attractions and local events