Job Description
Join our award-winning team at Sunset Vista Hotels, where luxury meets coastal charm! We're seeking passionate individuals to deliver exceptional guest experiences at our iconic Los Angeles property. This part-time role offers flexible scheduling, competitive pay, and the opportunity to work in one of California's most vibrant hospitality destinations.
Perfect for students, career-changers, or hospitality enthusiasts seeking supplemental income. Enjoy complimentary meals, employee discounts, and a supportive work environment that values your growth.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage reservations using Opera property management system
- Handle guest complaints with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized lobby environment
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Previous customer service or hotel experience preferred
- Strong communication and problem-solving skills
- Proficiency with hotel management software
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of Los Angeles area attractions
- Valid California driver's license (if required for shuttle duties)