Job Description
Join the vibrant team at The Historic New Orleans Hotel, where Southern charm meets modern luxury. We are currently seeking enthusiastic and reliable individuals to join our part-time staff. If you have a passion for hospitality and want to be part of the dynamic New Orleans experience, we want to hear from you!
As a key member of our team, you will play a crucial role in ensuring our guests enjoy an unforgettable stay in the heart of the French Quarter. We offer a flexible schedule, competitive pay, and a supportive work environment that celebrates the unique culture of New Orleans.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a welcoming atmosphere.
- Check guests in and out efficiently using our property management system.
- Answer phone calls and respond to emails promptly to address inquiries or requests.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with concierge services, including providing directions and local recommendations.
- Handle cash transactions and balance daily reports accurately.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, hospitality, or the hotel industry is preferred.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficiency in basic computer applications and property management systems.
- A positive attitude and a strong desire to exceed guest expectations.