Job Description
Join our award-winning team at Sunshine Coast Resorts and become part of Orlando's premier hospitality experience! We're seeking energetic Part-Time Hospitality Associates to deliver exceptional guest experiences in our vibrant beachfront property. Enjoy flexible scheduling, competitive pay, and opportunities for career growth in a dynamic environment. Perfect for students, career changers, and hospitality enthusiasts seeking a rewarding part-time role.
Responsibilities
- Deliver outstanding guest service through attentive front desk operations and concierge support
- Manage check-in/check-out processes efficiently using PMS software
- Handle guest inquiries, resolve complaints, and coordinate with housekeeping and maintenance teams
- Process payments, manage reservations, and maintain accurate guest records
- Assist with event setup and VIP guest arrangements for luxury accommodations
- Uphold brand standards through meticulous room inspections and quality control
- Collaborate with cross-departmental teams to ensure seamless guest experiences
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of hotel or customer service experience
- Proficiency in property management systems (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong attention to detail and problem-solving abilities
- Valid Florida driver's license (if required for transportation duties)
- Basic knowledge of local attractions and tourism services