Job Description
Join our dynamic team at the Grand Plaza Hotel and become part of Cleveland's premier hospitality experience! We're seeking energetic Weekend Shift Staff to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in downtown Cleveland. Perfect for students, second-job seekers, or those seeking weekend-focused employment. Apply today and start your rewarding career in hospitality!
Responsibilities
- Provide exceptional guest service during weekend shifts (Fri-Sun)
- Manage front desk operations including check-ins/check-outs
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Ensure lobby and common areas are immaculate
- Assist with event setup and guest functions
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible weekends and holidays
- Basic computer proficiency (reservation systems)
- Valid Ohio driver's license (if required for errands)
- High school diploma or equivalent
- Ability to stand for extended periods
- Attention to detail in high-pressure situations