Job Description
Join the vibrant hospitality scene in Detroit! Grand River Hotel Group is seeking enthusiastic Part-Time Hotel Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training for motivated individuals passionate about customer service. Enjoy flexible shifts and a supportive team environment while exploring Detroit's rich culture and attractions.
Why Work With Us?
- Competitive hourly wages + tips
- Free parking and meal discounts
- Career advancement opportunities
- Dynamic downtown location near entertainment districts
Responsibilities
- Provide warm, efficient guest check-in/check-out services
- Manage room reservations and inquiries via phone/online
- Assist with luggage handling and guest requests
- Maintain clean, organized lobby and common areas
- Process payments and operate POS systems
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
Qualifications
- No experience required – training provided!
- High school diploma or equivalent preferred
- Outstanding communication and interpersonal skills
- Basic computer literacy (email, reservation systems)
- Ability to stand/walk for extended periods
- Flexibility with evening/weekend shifts
- Positive attitude and problem-solving mindset
- Must pass background check