Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Hotel Associate! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of Sacramento. This role offers flexible hours, competitive pay, and growth opportunities within our luxury hotel chain. If you thrive in fast-paced environments and have a passion for hospitality, we want to meet you!
Responsibilities
- Provide exceptional guest service at the front desk, including check-in/check-out procedures
- Handle guest inquiries, complaints, and special requests with professionalism
- Manage reservations and room assignments using hotel management systems
- Maintain cleanliness and organization of public areas and reception spaces
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Assist with event setup and guest activities as needed
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Valid California driver's license (if required for errands)
- Ability to stand for extended periods and lift up to 25 lbs