Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Hotel Associate! We're seeking energetic, customer-focused individuals to deliver exceptional experiences in our vibrant Charlotte location. Enjoy flexible scheduling, competitive pay, and opportunities for growth in the heart of North Carolina's hospitality scene. Perfect for students, retirees, or those seeking supplemental income with shift-based flexibility.
Why Work With Us?
- Competitive hourly wages + performance bonuses
- Complimentary meal benefits during shifts
- Free parking and employee discounts
- Professional development programs
- Supportive team environment
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Process reservations and manage room assignments
- Respond to guest inquiries via phone, email, and in-person
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and reconcile daily reports
- Uphold cleanliness and safety standards in public areas
- Assist with special event coordination and VIP services
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Valid NC driver's license (if required for errands)
- Positive attitude and team-oriented mindset