Job Description
Join our award-winning team at Grand Plaza Hotel, where we create unforgettable experiences for guests in the heart of Philadelphia. We're seeking passionate Part-Time Hotel Associates to deliver exceptional service across our vibrant downtown property. Enjoy flexible scheduling, competitive compensation, and opportunities to grow your hospitality career while working in one of the city's most iconic locations.
Why Work With Us?
- Flexible shifts accommodating students and busy schedules
- Free parking and meal discounts during shifts
- Recognition programs for outstanding service
- Access to professional development workshops
Responsibilities
- Provide seamless check-in/check-out experiences for hotel guests
- Manage reservations and ensure accurate room status updates
- Address guest inquiries and resolve service concerns promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Process payments and maintain accurate financial records
- Assist with luggage and valet services as needed
- Uphold brand standards in all guest interactions
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving abilities
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Attention to detail and organizational skills
- Positive attitude and commitment to teamwork
- Ability to stand for extended periods and lift 25 lbs