Job Description
Launch your hospitality career with Grand Horizon Hotels! We're seeking motivated Guest Services Agents to join our Denver team. No prior experience required—just a passion for creating exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and rapid growth opportunities in one of Colorado's most vibrant cities.
What We Offer:
- Full-time schedule with consistent hours
- Health, dental, and vision insurance
- 401(k) with company match
- Employee discounts on hotel stays
- Free meals during shifts
- Professional development programs
Responsibilities
- Warmly greet and register guests with a friendly demeanor
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries via phone, email, and in-person
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Resolve guest complaints promptly and professionally
- Uphold strict cleanliness and safety standards
Qualifications
- No experience required—training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Team player with collaborative spirit