Job Description
Join our award-winning team at Grand Hospitality Group and be part of Charlotte's premier hospitality experience! We're seeking passionate part-time hotel associates to deliver exceptional guest service during flexible shift work. Enjoy competitive pay, complimentary meals, and career growth opportunities in a dynamic environment. Perfect for students, retirees, or those seeking flexible schedules. Apply today to start your journey in luxury hospitality!
Responsibilities
- Provide exceptional front desk services including check-in/check-out and guest inquiries
- Manage room inventory and coordinate with housekeeping for optimal turnover
- Handle guest complaints with professionalism and resolve issues promptly
- Process payments and maintain accurate financial records
- Assist with valet services and luggage handling as needed
- Collaborate with cross-departmental teams for seamless operations
- Maintain strict adherence to safety and sanitation protocols
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods
- Valid driver's license for valet positions (if applicable)
- Positive attitude and commitment to guest satisfaction