Job Description
Join our award-winning downtown Charlotte hotel and become part of a dynamic hospitality team! We're seeking energetic Part-Time Hotel Associates to deliver exceptional guest experiences during evening and overnight shifts. Enjoy competitive pay, flexible scheduling, and career growth opportunities within one of North Carolina's premier hotel brands. Perfect for students, career-changers, or those seeking supplemental income with shift flexibility.
Responsibilities
- Handle guest check-ins/check-outs with efficiency and professionalism
- Manage reservations and front desk operations during assigned shifts
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Process payments and manage cash drawer reconciliation
- Maintain accurate guest records and confidentiality standards
- Assist with luggage handling and valet services as needed
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Availability for evening/overnight shifts (including weekends)
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Ability to stand for extended periods and lift up to 30 lbs
- Valid North Carolina driver's license (if valet duties required)
- COVID-19 vaccination verification required