Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the dynamic world of hospitality! We're seeking passionate individuals to fill entry-level positions at our flagship luxury hotel in downtown Dallas. As a cornerstone of the city's vibrant tourism scene, we offer unparalleled growth opportunities, competitive benefits, and a culture that celebrates excellence. You'll work alongside industry leaders while mastering operational excellence, guest relations, and service standards that set us apart. Perfect for recent graduates or career changers looking to build a future in hospitality.
Responsibilities
- Deliver exceptional guest experiences through attentive front desk operations and concierge services
- Assist with housekeeping coordination and room preparation to maintain impeccable standards
- Support food and beverage service in our signature restaurant and bar venues
- Manage reservations, check-ins/check-outs, and billing processes efficiently
- Collaborate with cross-departmental teams to ensure seamless guest journeys
- Uphold brand standards and safety protocols across all operational areas
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- 0-2 years of experience in hotel or customer service environments
- Exceptional communication and interpersonal skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong attention to detail and problem-solving abilities
- Basic knowledge of hotel management systems (e.g., Opera, PMS)
- Valid Texas Food Handler certification (or willingness to obtain)