Job Description
Join our dynamic team at Grand Hotel Columbus and become part of Ohio's premier hospitality destination! We're seeking passionate individuals to deliver exceptional guest experiences in a vibrant downtown setting. Enjoy flexible scheduling, competitive compensation, and opportunities for career advancement in the heart of the hospitality industry.
What We Offer:
- Flexible part-time hours (evenings/weekends)
- Free employee meals and parking
- Hotel discounts worldwide
- Recognition programs for outstanding service
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage room assignments and key distribution efficiently
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Assist with event setup and guest requests
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/holidays
- Basic computer proficiency with reservation systems
- Valid Ohio driver's license (if driving required)
- Ability to stand for extended periods and lift 25 lbs