Job Description
Join our award-winning team at Grand Hospitality Group, where we redefine luxury hospitality in the heart of Dallas! We're seeking passionate Part-Time Hotel Associates to deliver exceptional guest experiences at our premier downtown location. Whether you're a seasoned hospitality professional or eager to launch your career, this flexible role offers competitive pay, growth opportunities, and a vibrant work environment. Enjoy perks like complimentary meals, employee discounts, and recognition programs. Apply today and become part of Dallas' most dynamic hospitality family!
Responsibilities
- Provide exceptional guest service at check-in, check-out, and during all guest interactions
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Resolve guest complaints promptly and professionally
- Process payments and maintain accurate financial records
- Uphold brand standards and maintain pristine lobby/common areas
- Collaborate with cross-departmental teams for special events and VIP requests
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 6+ months hotel or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible evenings, weekends, and holidays
- Proficiency in hotel management systems (e.g., Opera, PMS)
- Basic math and cash handling abilities
- Valid Texas driver's license (if required for airport runs)
- Positive attitude and commitment to teamwork