Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're urgently hiring enthusiastic individuals to be the first point of contact for our guests in Long Beach. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant work environment steps from the Pacific Ocean. Perfect for career changers or recent graduates seeking growth opportunities.
Responsibilities
- Warmly greet and register hotel guests using our property management system
- Manage check-in/check-out procedures efficiently while maintaining accuracy
- Handle guest inquiries and resolve service issues with exceptional professionalism
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and local attractions to enhance guest experience
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and customer-first mindset
- Ability to multitask in a fast-paced environment
- Valid work authorization in the United States
- No hospitality experience required – training provided!