Job Description
Join our award-winning team at Grand Hotel Indianapolis as a Part-Time Hotel Associate! We're seeking energetic hospitality professionals to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, free parking, and a vibrant downtown location. Perfect for students, parents, or anyone seeking flexible hours in the heart of Indianapolis.
Responsibilities
- Efficiently manage guest check-in/check-out processes while maintaining accurate records
- Deliver exceptional customer service across front desk, concierge, and valet duties
- Maintain pristine guest rooms and common areas through meticulous cleaning protocols
- Resolve guest inquiries and concerns with prompt, professional solutions
- Collaborate with cross-functional teams during peak hours and special events
- Adhere to all safety and sanitation standards per brand guidelines
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods during shifts
- Basic computer proficiency with reservation systems
- Valid driver's license for valet operations (if applicable)