Job Description
Join our award-winning hospitality team at Grand City Hotels! We're seeking enthusiastic individuals to start their careers in the vibrant heart of Philadelphia. No prior experience is required – we provide comprehensive training to help you thrive in a dynamic hotel environment. Enjoy flexible schedules, competitive pay, and opportunities for advancement within our growing chain. Whether you're a student, career changer, or seeking supplemental income, this is your gateway to the exciting world of hospitality.
What We Offer:
- Free on-the-job training and certifications
- Flexible shifts including evenings and weekends
- Employee discounts on hotel stays and dining
- Career development programs for long-term growth
- Positive, team-oriented work culture
Responsibilities
- Provide exceptional guest service at the front desk and throughout the property
- Assist with check-in/check-out processes and room assignmentsMaintain cleanliness and order in public areas (lobbies, hallways, restrooms)
- Respond promptly to guest inquiries and resolve issues with empathy
- Collaborate with housekeeping and maintenance teams for smooth operations
- Process payments and manage cash drawer accurately
- Uphold brand standards and safety protocols at all times
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency and comfort with POS systems
- Customer service mindset with problem-solving abilities
- Reliability and punctuality with attention to detail
- Must be authorized to work in the United States