Job Description
Join our award-winning team at Grand Charlotte Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience for our vibrant part-time positions. Enjoy flexible scheduling, free employee meals, and a supportive environment where you'll learn valuable customer service skills. Perfect for students, career changers, or anyone seeking a dynamic work-life balance in the heart of Charlotte's thriving Uptown district. Apply today and become part of our family!
Responsibilities
- Deliver exceptional guest experiences through warm, personalized service at front desk and guest areas
- Handle check-in/check-out processes efficiently using our property management system
- Manage guest inquiries and resolve concerns promptly with a solutions-oriented mindset
- Maintain pristine cleanliness standards in public spaces and guest rooms
- Collaborate with cross-functional teams to ensure seamless hotel operations
- Assist with event setup and support during hotel functions and conferences
- Uphold brand standards and safety protocols at all times
Qualifications
- No prior hospitality experience required – we provide comprehensive paid training!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills and a naturally friendly, approachable demeanor
- Ability to stand/walk for extended periods and lift up to 25 pounds
- Flexibility to work evenings, weekends, and holidays
- Basic computer literacy with willingness to learn new systems
- Valid North Carolina driver's license (if required for errands)
- Positive attitude and passion for creating memorable guest moments