Job Description
Welcome to San Jose Hospitality Group, where we pride ourselves on delivering world-class service in the heart of Silicon Valley. We are currently seeking dynamic individuals to join our team as Part-Time Hotel Associates. This is an excellent opportunity for those looking to start a career in the hospitality industry or seeking flexible work-life balance.
Our team is the face of our brand, and we are looking for friendly, energetic, and dedicated people who are eager to learn. We offer comprehensive training and a supportive environment to help you grow professionally.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in/check-out procedures.
- Maintain a clean, organized, and welcoming lobby environment at all times.
- Answer phone calls and respond to guest inquiries promptly and professionally.
- Process payments accurately and handle cash transactions with integrity.
- Provide recommendations for local dining and attractions to enhance the guest experience.
- Collaborate with housekeeping and maintenance staff to ensure room readiness.
- Assist with special requests and resolve any guest issues with a solution-oriented mindset.
Qualifications
- High school diploma or GED required; a college degree is a plus but not mandatory.
- No prior experience necessary—we provide full training for the right candidates.
- Strong communication skills and a customer-first attitude.
- Ability to stand for extended periods and lift up to 25 lbs when necessary.
- Familiarity with basic computer systems and POS (Point of Sale) is preferred.
- Must be available to work weekends, holidays, and varying shifts.