Job Description
Join our award-winning downtown Cleveland hotel as a Night Auditor and become the cornerstone of our overnight operations. This pivotal role blends exceptional guest service with critical financial reconciliation in a dynamic 11 PM-7 AM shift. Enjoy competitive pay, free parking, and the chance to work in one of Ohio's most vibrant hospitality environments.
Responsibilities
- Perform end-of-day reconciliation and financial reporting
- Manage check-ins/check-outs and guest requests during overnight hours
- Operate PMS systems and troubleshoot technical issues
- Monitor security systems and respond to emergency protocols
- Handle cash transactions and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Prepare daily reports for management review
Qualifications
- 1+ years hotel front desk or night audit experience
- Proficiency with Opera, Fidelio, or similar PMS systems
- Strong mathematical accuracy and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Ohio driver's license and reliable transportation
- Flexible availability including weekends/holidays