Job Description
Join our award-winning downtown Milwaukee hotel and deliver exceptional guest experiences through flexible shift work. Perfect for students, career-changers, or those seeking work-life balance. Enjoy complimentary meals, employee discounts, and a vibrant team environment in Wisconsin's premier hospitality destination.
Responsibilities
- Provide exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures with attention to detail
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness standards in guest rooms and common areas
- Operate hotel reservation systems and POS technology
- Collaborate with cross-functional teams during peak shifts
- Adhere to safety protocols and emergency procedures
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer literacy and point-of-sale knowledge
- Valid Wisconsin hospitality certification (or willingness to obtain)
- Positive attitude and teamwork-oriented mindset