Job Description
Join our dynamic team at Grand Hospitality Group as a Part-Time Hotel Associate! We're seeking energetic individuals to deliver exceptional guest experiences through flexible shift work in our Charlotte location. Perfect for students or those seeking work-life balance, this role offers competitive compensation and opportunities for growth within the hospitality industry.
Responsibilities
- Provide exceptional customer service to hotel guests during assigned shifts
- Manage check-in/check-out processes and handle guest inquiries
- Maintain cleanliness and organization of lobby, reception areas, and common spaces
- Operate reservation systems and process payments accurately
- Assist with event setup and coordination as needed
- Collaborate with team members to ensure seamless operations
- Adhere to all safety and hygiene protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and cash handling experience
- High school diploma or equivalent required
- Valid driver's license may be required for errands