Job Description
Start your hospitality career in Fresno! We're seeking enthusiastic Front Desk Agents to be the first smile guests see at our award-winning hotel. No experience necessary – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a vibrant downtown location. Join our team dedicated to exceptional guest experiences and career growth.
Responsibilities
- Warmly welcome and check-in/check-out hotel guests with exceptional service
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and resolve issues to satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Operate hotel software systems efficiently
- Uphold brand standards through cleanliness and professionalism
Qualifications
- No prior experience required – we train passionate individuals!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Must be available for flexible shifts (nights, weekends, holidays)
- Valid California Driver's License preferred
- Positive attitude and team player mentality