Job Description
Are you looking for a dynamic role in the heart of the Bay Area? Oakland Hospitality Group is seeking enthusiastic and detail-oriented individuals to join our part-time team. We offer a vibrant work environment, flexible scheduling, and the opportunity to be the face of a premier local establishment.
Our part-time positions are perfect for students, retirees, or anyone seeking a flexible work-life balance. You will play a crucial role in ensuring our guests have a memorable stay in Oakland.
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and departures, ensuring a welcoming atmosphere.
- Check-In/Out: Process check-ins and check-outs efficiently using hotel management software.
- Lobby Management: Maintain a pristine and organized front desk and lobby area at all times.
- Communication: Answer phone inquiries, take messages, and direct calls to the appropriate departments with professionalism.
- Service Delivery: Assist guests with requests, including room service, local recommendations, and amenity distribution.
- Administrative Support: Handle cash transactions, process payments, and balance daily deposits.
- Shift Coordination: Support the front desk during peak hours and cover breaks for fellow staff members.
Qualifications
- Experience: Previous hospitality or customer service experience is preferred but not required; we provide training.
- Communication: Excellent verbal communication skills and a friendly, approachable demeanor.
- Flexibility: Ability to work varying shifts, including weekends, evenings, and holidays.
- Computer Skills: Basic computer proficiency and comfort with point-of-sale or property management systems.
- Professionalism: A polished appearance and strong attention to detail.
- Reliability: Punctuality and the ability to work well within a team environment.