Job Description
Join our award-winning luxury hotel in Boston's vibrant Seaport District! We're seeking a passionate Part-Time Concierge to deliver exceptional guest experiences. This role offers flexible scheduling (20-30 hours/week) with competitive compensation and complimentary hotel perks. Perfect for students or professionals seeking hospitality experience in one of America's most iconic cities.
Responsibilities
- Provide personalized recommendations for dining, attractions, and cultural events in Boston
- Manage guest requests and coordinate with hotel departments (housekeeping, valet, etc.)
- Process reservations and transportation arrangements
- Maintain comprehensive knowledge of local events and seasonal attractions
- Resolve guest inquiries with professionalism and discretion
- Assist with check-in/check-out procedures during peak hours
Qualifications
- Previous hotel/concierge or customer service experience preferred
- Exceptional communication and problem-solving skills
- Deep knowledge of Boston's neighborhoods and attractions
- Ability to work flexible evenings/weekends/holidays
- Proficiency with hotel management systems (Opera, etc.)
- Valid Massachusetts driver's license (for occasional errands)
- Must be authorized to work in the United States