Job Description
Join our award-winning Virginia Beach hotel as a part-time Front Desk Agent and kickstart your hospitality career! No experience is required – we provide comprehensive training to help you thrive in a dynamic, guest-focused environment. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in one of Virginia's premier coastal destinations.
As the first point of contact for our guests, you'll create memorable experiences while handling check-ins, managing reservations, and ensuring seamless service. If you're friendly, reliable, and eager to learn, we want you on our team!
Responsibilities
- Greet and assist guests with check-in/check-out processes efficiently
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and maintain a clean lobby area
- Assist with basic concierge services and local recommendations
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings, weekends, holidays)
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- Must be authorized to work in the United States