Job Description
Are you looking for a dynamic career in the heart of Texas? The Grand Austin Hotel is currently seeking enthusiastic, reliable individuals to join our front-of-house team as Part-Time Hotel Associates.
We specialize in creating memorable guest experiences and we are looking for team members who are eager to learn and grow. Even if you have no prior experience, we provide comprehensive training to get you up to speed. If you have a positive attitude and a passion for hospitality, we want to meet you.
Benefits include flexible scheduling, employee discounts, and the opportunity to work in a premium environment.
Responsibilities
- Greet guests warmly and assist with check-in and check-out processes.
- Manage incoming phone calls and emails professionally.
- Provide information about local attractions, dining, and transportation.
- Maintain a clean and organized front desk area.
- Handle guest requests, inquiries, and complaints with patience and professionalism.
- Assist in processing payments and managing hotel accounts.
Qualifications
- High school diploma or GED is preferred but not strictly required.
- Must be at least 18 years old.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work weekends and holidays as required by the hotel schedule.
- Basic computer literacy and ability to learn hotel management software quickly.
- Must be able to stand for extended periods and lift moderate amounts of weight.