Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Guest Agent! No experience needed – we provide comprehensive training to launch your hospitality career. Enjoy flexible shifts, competitive pay, and a vibrant work environment in the heart of Philadelphia. Perfect for students, career changers, or anyone seeking a dynamic part-time role.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and guest requests
- Maintain a clean and organized front desk area
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours including nights/weekends
- Positive attitude and customer-focused mindset
- High school diploma or equivalent
- Must be 18+ years old
- Valid work authorization in the US