Job Description
Join the award-winning team at Fort Worth Grand Hotel, where Southern hospitality meets modern luxury. We're seeking enthusiastic Part-Time Guest Associates to create memorable experiences for our international guests in the heart of the Cultural District. Enjoy flexible scheduling, complimentary meals, and opportunities for career advancement in one of Texas' premier hospitality destinations.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage reservations and room assignments using Opera property management system
- Respond to guest inquiries with prompt, solution-oriented communication
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial transaction records
- Assist with VIP guest requests and special event coordination
- Uphold brand standards through consistent attention to detail
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficiency in property management systems (Opera, Fosse preferred)
- Strong multitasking abilities in fast-paced environments
- Excellent communication skills in English; bilingual Spanish a plus
- Flexible availability including weekends, evenings, and holidays
- Basic math skills for handling cash transactions
- Valid Texas Food Handler's certification (or willingness to obtain)